E2K7 SP2 RU4/W2K8 SP2 webdav httpu response
We have an application which uses webdav against the E2K7 server. We are having issues with a user and the application company is telling me that the Exch server is not responding with an httpu://xxx/http/1.1
I have checked my iislogs and cannot see any errors.
Please any suggestion as to how I can check why the Exchange server is not responding with an httpu notification?
many thanks
June 1st, 2011 9:31am
Can you first checked that webdav is enabled on your Exchange CAS server?
1. Open IIS Manager (start run inetmgr.msc)
2. Web Server Extensions
3. Webdav is it set to allowed?
James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
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June 1st, 2011 10:23am
I could not find web server extensions can you tell me where this is
June 1st, 2011 10:47am
It's in IIS Manager, under the Web Sites container in the left hand pane. But the extension you want to check is named 'Microsoft Exchange Server', which takes care of Exchange's WebDAV functions. The one called simply 'WebDAV' takes care of
IIS's own WebDAV functions, and is normally disabled.Outlook Web Access For PDA , OWA For WAP
www.owa-pda.com
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June 1st, 2011 11:07am
Oops - you said it was W2K8. It isn't called Web Service Extensions any more. Have a look in ISAPI and CGI Restrictions when you click on the server name in IIS Manager.Outlook Web Access For PDA , OWA For WAP
www.owa-pda.com
email a@t leederbyshire d.0.t c.0.m
June 1st, 2011 11:14am
within isapi and cgi I see:
active server pages; asp.net v2.0.50727(twice) MS CAS server allow CAS\owa\auth; \CAS\sync; ms exch server allowed bin\exprox.dll
I do not see webdav however is there not some where else within EMC where webdav is defined?
many thanks
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June 1st, 2011 11:29am
You need to install the module.
Installing and Configuring WebDAV on IIS 7
http://learn.iis.net/page.aspx/350/installing-and-configuring-webdav-on-iis-7/
How to Configure Windows Server 2008 for Site Systems
http://technet.microsoft.com/en-us/library/cc431377.aspx#Config_WebDAVJames Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
June 1st, 2011 11:32am
thank you
however within my MB server | server config node | if I highlight the mailbox server, I see a webdav tab so could you explain what this is for.
the httpu issue is one user, other users are okay
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June 1st, 2011 11:37am
I think that the exprox.dll entry that the OP found in ISAPI and CGI Restrictions is sufficient for Exchange DAV functions.Outlook Web Access For PDA , OWA For WAP
www.owa-pda.com
email a@t leederbyshire d.0.t c.0.m
June 1st, 2011 11:40am
Exchange's WebDAV is like a plug-in for IIS. So, most properties are configured in Exchange System Manager. But, ultimately, you still have to tell IIS that it is allowed to run it. You say you checked the IIS log, but can you find
for us the entries generated by the application when the affected user tries to connect?Outlook Web Access For PDA , OWA For WAP
www.owa-pda.com
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June 1st, 2011 11:44am
The telcom team purchased NEC's UM8500 Voicemail/Unified messaging. So after the fact they get me involved. What they never realized when they purchased the UM8500 that it uses webdav. and it also has its own messaging database; so, we have to keep
two messaging databases in sync: the Um8500 and E2K7 databases.
NEC is saying that for this one user, E2K7 server is not responding with an httpu/http1.1: Here is some of the trace from the UM8500:
[2011-05-10 06:04:42.8868] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - ProcessSyncQueueThreadProc: processing [SynchronizationAction: ProcessNotification - ActiveVoice.UnifiedMessaging.DAL.AV_UM_GetNotificationsResult]
[2011-05-10 06:04:42.8868] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - IsNotificationInDatabase(19396551) enter
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - IsNotificationInDatabase exit. [19396551, True]
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - ProcessNotification(ActiveVoice.UnifiedMessaging.DAL.AV_UM_GetNotificationsResult) enter
[2011-05-10 06:04:42.9024] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - ProcessNotification: processing CreateMessage
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - CreateExternalMessage(ActiveVoice.UnifiedMessaging.DAL.AV_UM_GetNotificationsResult) enter
[2011-05-10 06:04:42.9024] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Getting message 839911 from database
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - GetMessage(3151, 839911) enter
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - GetMessage exit.
[2011-05-10 06:04:42.9024] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Getting message 839911 attachments from database
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - GetMessageAttachments(839911) enter
[2011-05-10 06:04:42.9024] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - FormatGUIDToPath enter
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - FormatGUIDToPath exit d:\CommServer\MessageStorage\1\16008600000000000100000001
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - GetMessageAttachments exit. 1
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Found [1] attachment records for message [839911]. Verifying state.
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - VerifyMessageAttachments enter.
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Verifying that all attachments exist
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - VerifyMessageAttachments exit. Result=Succeeded
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Using SendMessage to deliver message [9bb31013-eab7-4fe5-8b3b-4cc0a07ef0dd] to [Steven.Goodspeed@cognex.com]
from [] in mailbox [necumex]
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - SendMessage(necumex,necumex,[9bb31013-eab7-4fe5-8b3b-4cc0a07ef0dd] [] [IPM.Note.Voice.Unity] [Steven.Goodspeed@cognex.com]
[necumex@NATICK-NT] [5/9/2011 5:56:56 PM] []) enter
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - PrepareMessage enter
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - Getting 1 attachments for this message
[2011-05-10 06:04:42.9180] [TRACE] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - PrepareMessage exit. True
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - Getting sender's mailbox [necumex] on [VIPER]. [http://VIPER/exchange/necumex]
[2011-05-10 06:04:42.9180] [DEBUG] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - Sending message from [necumex@NATICK-NT] to [Steven.Goodspeed@cognex.com] using mailbox [necumex]
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - Message sent from [] to [Steven.Goodspeed@cognex.com] using mailbox [necumex]
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - Cleaning up the attachment streams
[2011-05-10 06:04:42.9805] [TRACE] [ActiveVoice.UnifiedMessaging.WebDAV.AvWebDAVMessageStore] [12] - SendMessage exit. True
[2011-05-10 06:04:42.9805] [INFO] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Message 839911 created in external message store.
[2011-05-10 06:04:42.9805] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - CreateExternalMessage exit. Result=Succeeded
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.ConfigurationManager] [12] - SetMessageStoreRequestTime(VIPER) enter
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.ConfigurationManager] [12] - SetMessageStoreRequestTime(VIPER) exit
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Processed CreateMessage item with result Succeeded
[2011-05-10 06:04:42.9805] [TRACE] [Notifications] [12] - Succeeded, 0, 19396551, , 3151, 839911, 9bb31013-eab7-4fe5-8b3b-4cc0a07ef0dd, , , False, , , Steven.Goodspeed@cognex.com, Message from 9789730056
[2011-05-10 06:04:42.9805] [DEBUG] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - Notification ID_Notification=[19396551: 0] processed with Status=[Succeeded]. Moved to _nq_UM_h.
[2011-05-10 06:04:42.9805] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - ArchiveUMNotificationQueueItem(19396551, Succeeded) enter
[2011-05-10 06:04:42.9805] [TRACE] [ActiveVoice.UnifiedMessaging.DAL.DAL] [12] - ArchiveUMNotificationQueueItem exit
[2011-05-10 06:04:42.9805] [TRACE] [ActiveVoice.UnifiedMessaging.Manager.AvSynchronizationService] [12] - ProcessNotification[19396551] exit. Result=[Succeeded] Duration=[0.078128]
We do not receive any HTTPU type notification from exchange for this message or for any message on this mailbox. To search for that pattern, use search for string “Subscription-id:
3151”
June 1st, 2011 12:25pm
Hi
You can read this
article about WebDAV of EMC.
According to your saying, it is just one client problem.
If you have a WebDAV integration, which udp port is used by default to receive the HTTPU notifications?
Can you check network setting of your client computer?
Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 2nd, 2011 2:27am
The issue is with the Voicemail / Unified msg application (which is not MS). We have the UM8500 and the telecom grp did not ask any one before they purchased. So we have two message stores: the UM8500 keeps sync with the Exchange msg store -
nightmare.
For this one user we get what is called a redelivery each morn on the recheck of the msg stores. So NEC is saying the redelivery is because the Exchange server is not sending back an httpu notification which basically says I received the message and the
UM8500 can clean the msg from its msg store and not redeliver.
Perms are fine. I have looked at my IIS logs and I see the subscribe, etc for this user. We do know nothing is wrong with the Exch sending the httpu notification because we have over 400 users who are not having any issues. We have tracked the
UDP packets from Exchange and only this one problem.
My question I can I find out for this one user?
June 3rd, 2011 9:16am